1 reviews | Active since May 2016

16 May 2017, 16:56

Bad Customer Service

<p>I have just received a very unprofessional call from Veronica Masalesa from Brooklyn Mall Pretoria. Please train your staff that if they call a customer that:</p> <p> </p> <p>1. They do not speak to the customer as if they are friends;</p> <p>2. That they have read the email and are fami**** with the contents thereof;</p> <p> </p> <p>Veronica Masalesa doesn’t have a clue what my email below is about. Can a professional person call me after reading my email.</p>

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Replies (1)
Standard Bank
Standard Bank's reply18 May 2017, 13:43
Official

Dear Lourens Claassen

Thank you for your posting.

This matter is being dealt by our social media team.

Kind regards

Complaint Resolution Centre

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