Bad Customer Service

<p>Standard Bank Boulders Mall Midrand has the most pethatic customer service I have even seen. Trying to open a new account with them and I stood in the queue for 15 minutes before the receptionist assisted. The required documents were checked by the receptionist and I was told that all was in order and had to wait in the queue for a consultant. I waited 2 hours before I was seen by the consultant only to be told that my documents were not the correct documents required to open an account. This is how customers are being treated these days waiting for more than 2 hours in the queue only to be told that they cannot be helped.</p>