1 reviews | Active since Dec 2014
bad customer service
<p>I bought prepaid electricity using cell phone banking on 26.02.2017 and the amount of R400 was deducted from my account but I never got the voucher until today.I went in a branch in Musgrave center where I phoned the call center and the lady I spoke to said she was putting me through to another department where they will sort out my problem but my call was dropped after being on the line for 30 minutes.</p>
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today March 2017.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today March 2017.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***