kA
kurt A
1 reviews | Active since May 2017
18 May 2021, 11:05
BAD CUSTOMER SERVICE
Credit card was settled and closed in late 2019. In 2021 the account still shows opened and wasn't updated since that time. Numerous time I tried calling and was assured that the account will be closed and remove from transunion. Empty promises was guarantee and I would recommend NOBODY to Standard bank in the future
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Standard Bank's replyOfficial
19 May 2021, 00:54Hello Kurt
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply19 May 2021, 00:54
Official
Hello Kurt
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
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