Bad customer service

Item: Standard Bank
Rating: 1
Author: Tshepiso M

Yesterday at Phumulani mall.I bad treatment from constant called Zwene T M . I want to the form and also get confirmation of banking by due because of the attitude he was treating me I ended living there bank without getting what I was looking for

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

27 Sept 2023, 09:21

Hi Tshepiso

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply27 Sept 2023, 09:21

Official

Hi Tshepiso

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's replyOfficial

06 Oct 2023, 09:19

Hi Tshepiso

We appreciate you giving us the chance to look into your situation. Noting that you requested to be contacted on Monday or Tuesday of next week, our branch staff has confirmed that they have contacted you.

We will be closing the case in the interim, but we sincerely hope you will get in touch with us if you require any other help.

Kindest regards,

Standard Bank social media Team

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Standard Bank's reply06 Oct 2023, 09:19

Official

Hi Tshepiso

Kindest regards,

Standard Bank social media Team

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