1 reviews | Active since Aug 2016
Bad customer service
<p>I am a premier bank client of standard bank in Centurion mall since October 2015. Ihave been on holiday in Lesotho since December 15th 2016. I am unable to transact because the internet banking site always tells me theres an error for the service request. I wrote an email to my banker, I called the premier bank contact centre helpline but have still not received any assistance</p>
Good day Molupe Matsumunyane
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Good day Molupe Matsumunyane
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Molupe Matsumunyane
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Molupe Matsumunyane
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Molupe Matsumunyane
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Molupe Matsumunyane
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***