1 reviews | Active since Dec 2016

13 Dec 2016, 14:04

Bad customer service

<p>The Maponya mall branch has the worst service ever. They are slow and when I told the guy who was helping me (Nyiko) that their service is really bad he laughed. He didn't apologize and they always have excuses for their bad service</p>

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Replies (2)
Standard Bank
Standard Bank's reply14 Dec 2016, 10:13
Official

Good day Nelisiwe Manelis Khanyile

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply19 Dec 2016, 10:50
Official

Dear Nelisiwe Manelis Khanyile

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

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