MT
Meja T

1 reviews | Active since Aug 2014

01 Sept 2016, 09:36

Bad Customer Service

<p>I have contacted Standard Bank on July 13 to apply for a credit card, which I was informed would be delivered to me in 2 weeks. To this day I still have not received anything. I have not even received a call. I called on 30.08.2016 and yet again was promised to be given a call back and still nothing! CANCEL IT! I don't want it anymore. To think I have only ever banked with you guys for so many years. Time to move ship!!!</p>

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Replies (2)
Standard Bank
Standard Bank's reply01 Sept 2016, 15:26
Official

Good day Meja

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply07 Sept 2016, 13:42
Official

Dear Meja

Thank you once again for your posting.

I refer to my email correspondence and you are more than welcome to reply to me what you have a chance.

Kind regards

Clint Petersen

Complaint Resolution Centre

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