AJ
ATTA J

1 reviews | Active since Jun 2015

22 Jul 2016, 14:12

Bad customer service

<p>Standard Bank i have been waiting forever for this little problem to be resolve_ can someone please wake up and resolve my issue. I'm tired of being tossed around like a headless chicken. To make the matter worse I have waste my airtime to call your head office but nothing has happened. </p>

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Replies (3)
Standard Bank
Standard Bank's reply25 Jul 2016, 06:03
Official

Good day Atta

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply25 Jul 2016, 12:49
Official

Good day Atta

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply26 Jul 2016, 06:34
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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