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Lizahn V

1 reviews | Active since Mar 2013

17 Jun 2023, 11:11

Bad customer service

I am very disappointed. Everytime when I come to Standard bank, N1 City branch, then there is only 1 teller.

We are in a long queue, on a Saturday morning.

This happens when I visit the branch during the week as well.

Please give better service!!!

0
Replies (3)
Standard Bank
Standard Bank's reply17 Jun 2023, 11:23
Official
Dear Lizahn

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply19 Jun 2023, 10:13
Official
Dear Lizahn

Excellent customer service is our priority, and we are happy that we met that mark!

Thank you for leaving an amazing review. It means the world to us and to our entire team! 

We look forward to serving you again soon!

Have a great day further.

 
Kindest regards
Standard Bank Hello Peter Team 
***

 


LV
Lizahn V's update19 Jun 2023, 12:09
Reviewer Update
Good morning. Thank you for the branch and head office that have reached out to me, much appreciated. Query resolved.

Kind regards
Lizahn