TK
Tumelo K
1 reviews | Active since Jul 2013
21 May 2020, 13:09
Bad customer service
All required information provided and concluded, tax invoice submitted yesterday morning by dealer and I submitted the proof of insurance. I am unable to get my car now because Nthabiseng Tlhophane had been dragging her feet in sending me a contract to sign off and send the dealer delivery note!!! Mxm
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
21 May 2020, 14:27Hello Tumelo
Thank you for posting your comments.
Your matter has escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter has escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply21 May 2020, 14:27
Official
Hello Tumelo
Thank you for posting your comments.
Your matter has escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter has escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
TK
Tumelo K's updateReviewer Update
22 May 2020, 18:09Hi
It seems the escalation was not prioritized, i have not received anything yet. The car is now insured while its sitting on the dealer's floor!
Regards,
Tumelo
It seems the escalation was not prioritized, i have not received anything yet. The car is now insured while its sitting on the dealer's floor!
Regards,
Tumelo
TK
Tumelo K's update22 May 2020, 18:09
Reviewer Update
Hi
It seems the escalation was not prioritized, i have not received anything yet. The car is now insured while its sitting on the dealer's floor!
Regards,
Tumelo
It seems the escalation was not prioritized, i have not received anything yet. The car is now insured while its sitting on the dealer's floor!
Regards,
Tumelo
Standard Bank's replyOfficial
28 May 2020, 11:44Dear Tumelo
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply28 May 2020, 11:44
Official
Dear Tumelo
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's replyOfficial
31 Jul 2020, 11:50Dear Tumelo
This matter is closed, as no response has been received from you.
Kind regards
Complaint Resolution Centre
**********
***********
This matter is closed, as no response has been received from you.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply31 Jul 2020, 11:50
Official
Dear Tumelo
This matter is closed, as no response has been received from you.
Kind regards
Complaint Resolution Centre
**********
***********
This matter is closed, as no response has been received from you.
Kind regards
Complaint Resolution Centre
**********
***********