FV
Funeka V
1 reviews | Active since May 2016
17 Sept 2019, 18:33
Bad Customer experience
Good day I was making an ATM deposit in one of your bulk ATM and no slip came out and the money was inside the machine. I called the number on the ATM machine and the lady i spoke to said she will send me a message with a reference but till now there's nothing can you understand my frustration. The deposit was around 17:35. Can someone please attend to me ASAP
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Standard Bank's replyOfficial
18 Sept 2019, 09:42Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply18 Sept 2019, 09:42
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***