Bad customer experience

so i was penalised for being a loyal standard bank customer for over a decade. when i went under debt review councilor said change banks i said i will stay put at std bank

now they have refused to reverse 1 of their loans because they only got 1 form ..has a person ever been partially under debt review now i have paid them and debt councilor which is something i cannot afford hence me going under debt review. this is about principle and nothing else.

before you choose to stay with standard bank beaware that loyalty plays that same loyalty will ne the cause of you stress.