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Charmaine M
1 reviews | Active since Jul 2016
15 Jan 2025, 14:20
Bad customer etiquette
I have been in communication with Given Sigcau, who has not been responsive and demonstrates a lack of customer focus. My attempts to engage with this individual have been unsuccessful. I kindly request that this matter be escalated to a manager for resolution, as all necessary information has been provided.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
15 Jan 2025, 14:37Dear Charmaine,
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's reply15 Jan 2025, 14:37
Official
Dear Charmaine,
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team ***
CM
Charmaine M's updateReviewer Update
15 Jan 2025, 15:16Thank you Standard Bank team issue has now been resolved.
CM
Charmaine M's update15 Jan 2025, 15:16
Reviewer Update
Thank you Standard Bank team issue has now been resolved.
Standard Bank's replyOfficial
15 Jan 2025, 16:33Dear Customer,
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's reply15 Jan 2025, 16:33
Official
Dear Customer,
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team ***