SS
Sathi S
1 reviews | Active since Feb 2020
18 Dec 2023, 09:05
Bad customer ethics
1. Standard bank call centre agents stress me out as they give incorrect information 2. You are constantly sent to another agent 3. The number given is not even in the directory 4. The online internet Standard bank luno division can't even help despite numerous calls
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
18 Dec 2023, 09:28Hi Sathi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply18 Dec 2023, 09:28
Official
Hi Sathi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
SS
Sathi S's updateReviewer Update
18 Dec 2023, 09:31Good morning I do explore you to call as as a customer and monitor the level of service ..please
SS
Sathi S's update18 Dec 2023, 09:31
Reviewer Update
Good morning I do explore you to call as as a customer and monitor the level of service ..please