Bad Customer
I am deeply disgusted by the way standard bank treat their customers especially in time when they are stuck. Blocked cards and accounts coz phone was ****** and someone was trying to transfer money from our accounts. Went into the branch to have access to money since I needed the money urgently since I am away from home but the Rustenburg Branch decides it was their discretion to inhumane and not help. After all the money we put in standard bank I feel they just need you to make money out of you not look after you .
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Standard Bank's replyOfficial
31 Dec 2018, 05:17 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Niyaaz Jardine Complaint Resolution Centre
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Standard Bank's reply31 Dec 2018, 05:17
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Niyaaz Jardine Complaint Resolution Centre
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*** (fax)
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*** (fax)
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