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Matsidiso M

1 reviews | Active since Jul 2011

21 Aug 2018, 19:21

Bad credit reflection

I logged a complaint before a few months back and they have still not resolved it. The account was settled in 2016 how difficult can it be to update that the account is paid up? Instead theres a balance of 3000 odd rands showing as still outstanding.

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Replies (2)
Standard Bank
Standard Bank's reply22 Aug 2018, 04:05
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply23 Aug 2018, 14:46
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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