SM
Siyanda M

1 reviews | Active since Oct 2017

13 Oct 2017, 13:27

BAD CREDIT PROFILE FOR NO REASON.

I had loan with standard Bank between 2012 and 2013. I over paid the loan at Standard Bank and they had to refund me some of the money I've over paid on the loan. I app**** for a job went for the interview I couldn't get the job due to CREDIT PROFILE and when I called TRANSUNION to check for my ITC they told me that I owe Standard Bank R6685 from the loan. The gentleman from TRANSUNION advised me to go to Standard Bank and inquire about this, I went to Standard Bank today to rectify this and they told me everything is clear on my name I don't owe them anything but they've listed me at TRANSUNION as I'm owing them. They've told me that the only thing that they can help me with is a letter stating that I don't owe them anything. The letter which I will only receive next week Wednesday of which I need this sorted ASAP as this is affecting my career and delaying my goals and plans. I need my clear with TRANSUNION ASAP.

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Replies (2)
Standard Bank
Standard Bank's reply14 Oct 2017, 06:28
Official

Thank you for posting your comments.Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply16 Oct 2017, 10:22
Official

Dear Mr Madlopha

Thank for taking our call.

Further communication will follow.

Regards,

Complaint Resolution Centre

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