Bad communications

<p>After being a client with Standard Bank for many many years, this is what happened to me this morning. I phoned Standard Bank for help, as I have not received notification of all transactions on my Standard Bank a/c via my cell phone. I had to verify myself with some "SECURITY" questions. Which is fine. Because I did not respond YES or NO, and know the EXACT amounts I paid on my two vehicles each month at ABSA or Nedbank ..... I FAILED THE SECURITY CHECK. I now have to travel 42 kilometers to Sasolburg, my nearest Standard Bank Branch to be verified whether I am, who I have been for the past 70 years IN ORDER FOR ME TO RECEIVE NOTIFICATION ON MY cellphone.</p>