CE
Christelle E
1 reviews | Active since Mar 2024
22 Mar 2024, 13:46
Bad communication
I app**** for a overdraft, i was previously approved. I did send all my supporting documents. I still didn't receive back any feedback. I emailed the email they give for the queries and no one came back to me. Very bad communication and standard bank doesn't come back to you.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
22 Mar 2024, 13:50Dear Christelle,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply22 Mar 2024, 13:50
Official
Dear Christelle,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
25 Mar 2024, 15:58Dear Christelle,
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
We will in the meantime be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
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We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
We will in the meantime be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***
Standard Bank's reply25 Mar 2024, 15:58
Official
Dear Christelle,
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
We will in the meantime be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
We will in the meantime be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***