NS
Nicole S
1 reviews | Active since Aug 2024
12 Dec 2024, 08:07
Bad Client Service
I’m part of Standard Bank’s prestige client group in which I though customer service would be better but unfortunately It makes no difference you just pay a higher monthly banking fee. I requested my vehicle’s registration papers and any other documentation I need since my car is paid up but I’m waiting over 4 days for a response it’s frustrating begging for a response!!!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
12 Dec 2024, 08:13Hi Nicole
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Dec 2024, 08:13
Official
Hi Nicole
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 Dec 2024, 09:48Hi Nicole
Thank you for the details. We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details. We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Dec 2024, 09:48
Official
Hi Nicole
Thank you for the details. We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details. We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***