BAD CLIENT SERVICE
<p>My husband app**** for a personal loan on the Standard Bank online banking, about 3 weeks ago. He is on the road most of the time and it is difficult for him to visit the branch. After a week he heard nothing from Standard Bank so he submitted a second application. Days went but he received no feedback. I sent an email to Standard Bank requesting that they phone my husband. Eventually a guy, Vuyo, phoned him and requested information on his payslip. My husband needed to get the info at the office and Vuyo said that he will call back at 11:00 that same day. It's been a week.....no call.....no feedback....no Nothing. </p>
Good day Shireen Rabie
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Shireen Rabie
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Shireen Rabie
Thank you for your response, we are delighted to hear that the matter has been resolved.
Please note that we shall be closing this review as per your instruction.
We appreciate you as a customer and thank you for your support.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Shireen Rabie
Thank you for your response, we are delighted to hear that the matter has been resolved.
Please note that we shall be closing this review as per your instruction.
We appreciate you as a customer and thank you for your support.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********