JA
Joan A

1 reviews | Active since Jun 2015

29 Jun 2015, 19:29

Bad Client Service

In January 2015 they stole R6200-00 from my account. (Three instances) After the first encounter, I stopped my card. But still Standard Bank allowed ***** against my account.<br> After weekly follow-ups, I gave up and moved my R900 000-00 investment to another RELIABLE broker. However, Standard bank did not pay me the interest due for the last month???? How do \they"care? They do not even return my phone calls on either the ***** or the interest matter. They do not have any client service to mention.<br> """

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Replies (1)
Standard Bank
Standard Bank's reply30 Jun 2015, 10:08
Official
Hello MJ Aucamp,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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