1 reviews | Active since Mar 2012
Bad claim experience with Standard bank
Supervisor at claims dept. is full of empty promises and never calls back. Eventually I had to pay excess to get the geyser replaced even though still under warranty from manufacturer. According to Std Bank I did not want to wait for the manufacturer to replace the geyser, a week passed by so how long must I wait.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***