LM
LUCAS M
1 reviews | Active since Apr 2015
28 Jun 2025, 11:04
Bad business practice
After advising their customer on what to be done and she did, they disappear with no response of positive action or outcomes after promising they would do all to resolve the situation
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
28 Jun 2025, 11:05Dear Lucas
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Jun 2025, 11:05
Official
Dear Lucas
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
LM
LUCAS M's updateReviewer Update
28 Jun 2025, 11:16Please let's have progress, it has been sometimes and my wife continues to get threatening calls while she waits for the resolution. Gorden, please
LM
LUCAS M's update28 Jun 2025, 11:16
Reviewer Update
Please let's have progress, it has been sometimes and my wife continues to get threatening calls while she waits for the resolution. Gorden, please
Standard Bank's replyOfficial
28 Jun 2025, 11:26We will follow up with our team and get back to you Lucas. Continue to have a great day further.
Standard Bank's reply28 Jun 2025, 11:26
Official
We will follow up with our team and get back to you Lucas. Continue to have a great day further.
LM
LUCAS M's updateReviewer Update
28 Jun 2025, 12:04Thanks. All we need is a positive closure
LM
LUCAS M's update28 Jun 2025, 12:04
Reviewer Update
Thanks. All we need is a positive closure
Standard Bank's replyOfficial
28 Jun 2025, 12:19Thank you Lucas. We will be in touch.
Standard Bank's reply28 Jun 2025, 12:19
Official
Thank you Lucas. We will be in touch.