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GS

1 reviews | Active since Jan 2015

10 Nov 2020, 13:54

Bad banking service

The internet banking services that Standard Bank offer are a joke. I go onto internet banking select the transaction I wish to use and it just "hangs" ! I have reported this to their Internet Banking department and received an e mail confirming that everything had been corrected. HaHa!!!!

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Replies (2)

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Replies (2)

Standard Bank's replyOfficial

11 Nov 2020, 04:47

Dear Gwynne

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
**********

********** (fax)
***********

Standard Bank's reply11 Nov 2020, 04:47

Official

Dear Gwynne

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
**********

********** (fax)
***********

Standard Bank's replyOfficial

23 Nov 2020, 10:00

Dear Gwynne

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply23 Nov 2020, 10:00

Official

Dear Gwynne

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
***