Bad banking practice

Deducts a debit order whenever they feel like doing it and not on the contacts agreed date .my deduction date is for the last day of the month and they deducted today 24 /4/2020 ???????? And this while the country is on lockdown and its citizens under a tremendous amount of financial uncer*****y. Please Standard bank..get your act together return the money to my account today. This is not the first time this has happened