Bad bank horrible service for clients

Good day Hope you'll are well. I have never seen a bank so unprofessional, they don't contact you, they don't reply to emails it's like they blue tick you and move on. I have been sending emails for the past months to merchant department to come and check their machines is faulty now I wanna clearly cancel them. Please come and collect your goods. Note that the service from bank and banker has been the most horrible. Worst I'm banking with a bank who doesn't assist black woman in business and so they illustrate that they do. The banker is so bad, she doesn't even advise on hiw you can improve or where to improve to access facilities from the bank. We have been around for so many years with the bank and yet they still think that were nit good enough. While our payments from clients reflects directly to them and see the eligibility that we can repay the. Yes covid has left a stain on everybody, but we're still standing and pushing.

Please make sure that the machines are collected before Thursday.