Bad, Bad service and Communication from Standard Bank Business Banking

Received an SMS from Standard Bank stating that we had provide outstanding info or the business account would be stopped on 23 Jan 2025 to obtain further information we should contact our business banker, and no details of the business banker were provided. So, I proceeded to contact the Business Banking Call spent an hour on the phone just listening to background music. The number that I used was ***. Disgusting Service especially since they change business bankers so often, you never keep up with the new business banker. Disgusting service, not to mention their communication methods that are incomplete.