CN
Cheryl N
1 reviews | Active since Nov 2015
19 Nov 2015, 17:14
BAD BAD SERVICE
I have logged a simple request ,requesting for a settlement letter for an acc I have paid off , logged this on the 9.11.2015 at 8.20 am , today is the 19.11.2015 at 17.07 ,I have not even received a response to advise my request will be actioned , if this is the type of service you get from this bank I will never deal with them again, I work for a bank & we provide exceptional service ,this I think is plain down disgusting.
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Standard Bank's replyOfficial
20 Nov 2015, 09:49Hello Cheyz,
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply20 Nov 2015, 09:49
Official
Hello Cheyz,
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***