KG
Kenni G

1 reviews | Active since Sept 2021

23 Feb 2022, 10:59

Bad Bad Service!

All week Standard Bank Southgate had no business banker and didnt think that perhaps their business bankers needed to be informed of this. Then they took Crystal away who is on top of her game and bring in some person who popped in on Monday and is only accessible by phone. They suggest you call him and make an appointment when you are already in the bank. What do they use their databases for, if at all. Precious, who appear like a trainee is skilled at saying to clients, "Come back tomorrow or again."... they all seem oblivious to travelling costs for clients to get to the bank or loss time running after a bank that ought to know better. Standard Bank Southgate is to be avoided if you can help it. There are no service levels to speak off. Once they opened the doors and a mini stampede and arguments ensued about who was ahead of who in the queue. I give them 1 out of 10. VERY BAD SERVICE.

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Replies (1)
Standard Bank
Standard Bank's reply24 Feb 2022, 11:58
Official
Hello Kenni 

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our Management team. 

We will be in touch with further feedback.

Standard Bank Help Centre
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