Bad Bad Service

<p> I have changed my email address. I phoned the standard bank card division in December 2016 to have my email address changed. I was told I would have to visit a branch to do this. I then visited the Prospecton branch and had my email address changed. My current account and provisional statements were then sent to the new email address. My credit card statements are still being sent to my old email address. I contacted the card division in April and was told i will have to visit a branch. I went back to the Prospecton branch and was told I will have to contact the card division. I don't know what kind of game this is but if standard bank can't do a simple thing like updating my email address, then I am prepared to close my account and move to another bank. I didn't have this problem with my ABSA credit card. I did it on line on the ABSA website. Why can't standard bank get this right or change my email address? The card division sends me to the branch and the brand tells me to contact the card division! This realy bad service or they don't know what they are doing.</p>