1 reviews | Active since Jun 2015
BAD BAD BAD services
From the day we opened up the Cheque Account with Standard Bank our problems started. When we tried to open up the account the system was off-line(old Standard Bank trick) a week later with in and out of the bank we opened up the account and few days later we received the card due to off-line systems again. <br> We tried after 1000 calls to the call center to please send our new card to Bethlehem branch, 2 weeks later still nothing!!!! Now all-of-a sudden when the clients starting to deposit and EFT to our account there's a hold on the account coming out off nowhere. Phoned the call center and yes I'm still holding for them too fix it. Pieter van der Bank from the Nelspruit branch was supposed to do the account and Fica from the beginning right the first time. I'm so fed-up with the problems and excuses from Standard Bank its not even funny. I'm on the edge of closing the account and go to another bank if this is not sorted by next week we will be closing our Business account with Standard Bank and go to a bank that will treat their clients like clients. This is not our first bad experience with Standard bank but believe me this is the very last one for sure!!!
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
