Bad bad bad service from STANDARD BANK

Bad bad bad service. As i am writing this review i am foaming and seething at the teeth. In all my 9 years i have never ever missed a payment for my bond. But now due to an error on their side i gwt penalised. WOW. My bond money was in my normal account on the 29th April as my debit order comes out on the 1st May. The money was there why did they not debit my account like they always do? Instead they added more money to my bond and increased my bond payment by R100. It was their error NOW I MUST PAY FOR THEIR STUPIDITY. To add insult my insurance premuim in march was R522. In april and May it suddenly increased to R622 and also increasing interest. My policy say R522. WHAT IS WRONG WITH THIS BANK. CAN THEY NOT READ. Please get a manager from you bond department who knows what is going on to phone me and a manager from your insurance department to phone me first think Monday morning. By Tuesday i will have an Attorney on your backsides which will recoup all costs from my side and the attorneys side. Sort this out on Monday !!!!!!!!!!!!