MM
Matshidiso M
1 reviews | Active since Sept 2018
29 Aug 2019, 11:10
BAD BAD BAD BAD
I tried making a deposit at a standard bank ATM and my money did not return, I went to standard bank the following day to fill in the dispute form or whatever they call it,I am still waiting for the money to be sent to my boss who I owe. This made me look like a **** and I just do not appreciate how standard bank operates. I had the same issue with FNB but they solved the matter within 2 business days.they even offered me an overdraft incase I wanted to use the money. Standard Banks sucks. This happened on the 12th of June and I reported on the 13nth ,Today is August, Still Nothing!!! Moving forward? Really?
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
29 Aug 2019, 15:35Dear Matshidiso Mahlako
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
Standard Bank's reply29 Aug 2019, 15:35
Official
Dear Matshidiso Mahlako
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***