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Dhylene M
1 reviews | Active since Feb 2022
22 Feb 2022, 13:32
Bad bad bad
I'm so upset I have not yet received my prestige bank card and I've opened the account almost a month ago in Vredenburg, it's time for me to get paid already and all I want to know is how am I supposed to do transactions without a bank card or banking app. No one even contacted me yet this is such bad service, it's the first time in my life!!!! 😠😠😠😠ðŸ˜
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
23 Feb 2022, 14:07Hello Dhylene
Thank you for your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart , we will look into your matter and revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Thank you for your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart , we will look into your matter and revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply23 Feb 2022, 14:07
Official
Hello Dhylene
Thank you for your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart , we will look into your matter and revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Thank you for your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart , we will look into your matter and revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
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Dhylene M's updateReviewer Update
23 Feb 2022, 16:47After deciding to go to the branch because it seems like nobody cares because it is not they're account or money, still I had to wait... After telling the personal banker I'm furious, he went to go look for my card, found it but as cool asif I was smiling, he didn't even say I'm sorry for the wait or nothing, if I knew this was gonna happen id never opened this account. After waiting again almost half an hour he came back just said your card is in front they will sort you out, A PRESTIGE ACCOUNT YOU SAY!!! WITH A PERSONAL BANKER!!!! AND THIS IS THE SERVICE I GET, NO ONE EVEN CALLED ME TO APOLOGIZE. I WILL MAKE IT MY MISSION TO LET PEOPLE KNOW HOW POORLY I WAS TREATED!!!
DM
Dhylene M's update23 Feb 2022, 16:47
Reviewer Update
After deciding to go to the branch because it seems like nobody cares because it is not they're account or money, still I had to wait... After telling the personal banker I'm furious, he went to go look for my card, found it but as cool asif I was smiling, he didn't even say I'm sorry for the wait or nothing, if I knew this was gonna happen id never opened this account. After waiting again almost half an hour he came back just said your card is in front they will sort you out, A PRESTIGE ACCOUNT YOU SAY!!! WITH A PERSONAL BANKER!!!! AND THIS IS THE SERVICE I GET, NO ONE EVEN CALLED ME TO APOLOGIZE. I WILL MAKE IT MY MISSION TO LET PEOPLE KNOW HOW POORLY I WAS TREATED!!!
Standard Bank's replyOfficial
25 Feb 2022, 12:07Hello Dhylene
Thank you for taking my call.
As discussed, your concerns will be addressed with our management team.
We sincerely apologise for the inconvenience caused.
Kind regards
Standard Bank Help Centre
***
Thank you for taking my call.
As discussed, your concerns will be addressed with our management team.
We sincerely apologise for the inconvenience caused.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply25 Feb 2022, 12:07
Official
Hello Dhylene
Thank you for taking my call.
As discussed, your concerns will be addressed with our management team.
We sincerely apologise for the inconvenience caused.
Kind regards
Standard Bank Help Centre
***
Thank you for taking my call.
As discussed, your concerns will be addressed with our management team.
We sincerely apologise for the inconvenience caused.
Kind regards
Standard Bank Help Centre
***