1 reviews | Active since Feb 2015
BAD BAD BAD
I have been a client at Standard Bank, Melville for 25 years. With no problems at all during that time. I am a freelancer & working for the SABC currently: needless to say, the SABC has not paid the freelancers on a specific sport programme since we started in Nov 2014. After 4 months of living on my savings.....I am now broke! I went to my bank, Standard Bank Melville & explained the situation. I also gave them proof of 3 bookings in the next 4 months that will bring in R200 000. All I asked was that they just increase my over draft so that all my debit orders can go through. No unreasonable request I thought but according to the floor manager, the computer says that I have bad credit, which it would show as I haven't been paid for 4 months - due to NO fault of my own. I asked to speak to the branch manager but she was 'busy' with a client & she will phone me back. I have heard that story a million times & guess how many times I have been phoned back by banks: 0. I kept on calling & did get quiet irate, I eventually spoke to mrs Pattison, she said I was harassing her & abusing her staff. They were not prepared to help me at all & blamed the computer. I'm moving my business
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
