AA
Albert A

1 reviews | Active since Jul 2021

18 May 2024, 10:52

Bad bad

Bad service from Kaalfontein standard bank branch . From the sucurity to the admin lady. One get to wait for more than 3 hours just to renew a card. When you ask about the bad service rendered they say their system is down. A call was logged with IT..

0
Replies (1)
Standard Bank
Standard Bank's reply18 May 2024, 10:56
Official
Dear Albert, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***