RD
Ricky-Lee Daniels

1 reviews | Active since Jan 2014

13 Feb 2015, 14:47

Bad Attitude Teller

Yesterday I went to the bank to enquire about making a deposit, an African Lady whos name I didnt take took my deposit slip and told me that I have to go to Absa to make my deposit. I had to go the absa ATM in the building and came back 1 or twice or more for R20 notes to this teller. This I didnt have a problem with. However what I have a major problem with was her depolorable, stinky, sour faced attitude throughout my entire interaction with her and the other clients. This not even to mention her sarcastic replies when you ask her a question etc.. Her whole demeanour, made one feel that I was a nuisance to her life and that I shoudnt annoy her. Standard Bank, dont put these kind of people in the Client Servicing Environment!! It gives your compnay a bad face! I dont even bank with you guys but now I know I definately wont!

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Replies (1)
Standard Bank
Standard Bank's reply16 Feb 2015, 08:16
Official
Hello RickD28,

hank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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