bad attitude of employees

Xolo Mnquadi attended to us 1st, she was very stubborn & unfriendly. She didn't bother to greet, smile etc. She just did the entire transaction with a don't care attitude and a stubborn face.<br> <br> We returned about an hour later. The other person that attended to us was Kuhle. This lady really seemed to have a problem with us. Same rudeness & stubbornness, no greeting at all. We firmly believe she probably thought of us as a burden. We asked questions about things we didn't understand, she answered us in a frustrated way, almost like why are we asking questions. What is she there for if not to help & assist us? Then while attending to us she just got off her chair and walked away without even telling us that she was leaving and then coming back. When she returned we had more questions and she still answered us in that frustrated way.<br> <br> Now my wife and l are very upset. We were not going to do anything about this but we thought no, we have to because we have every right to be treated with more respect and care as long time customers of Standard Bank. Such behavior of the staff is unacceptable, even though it wasn't a train smash, it was definitely quite pathetic.