1 reviews | Active since Dec 2016
Bad Attitude from a teller and Supervisor in Sunnyside Branch
<p>I went to the branch to deposit money to the UNISA account and I was told by Khensani that, she cannot process the transaction without the banking account. I had only the reference and my student number. I requested to to speak to her supervisor and she asked another teller. She was not taking me serious, i mean am requesting her boss and return she calls her collegue. The reason why i went to the bank without the unisa account number it because in the 05-01-2016 I went to standard bank branch in Kollanade shopping centre. I told the tell that i want to deposit money to unisa and he only requested me to provide him with my student number and reference. Centurion mall branch requested me a reference and student number but in sunnypark they refused to help me. The supervisor at the sunnuside branch (Martin) told me that without the account number they wont help. They were so unprofessional, they were not wearing their NAME TAGS as well.</p> <p>Why other branches dont want the UNISA account number , while other (s) do? </p>
Good day Tidima Mojapelo
Thank you for your posting.
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We await your response.
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Complaint Resolution Centre
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Good day Tidima Mojapelo
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
***
Good day Tidima Mojapelo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Tidima Mojapelo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Tidima Mojapelo
Thank you once again for your posting.
I refer to my email correspondence and you are more than welcome to let me know should you have other concerns.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Tidima Mojapelo
Thank you once again for your posting.
I refer to my email correspondence and you are more than welcome to let me know should you have other concerns.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
