bad attitude and lack of knowledge from staff

Tshegofatso has no people skills she seemed less interest her job.. She left me standing at her counter after I asked her to re a pin code this is after I asked her if there was a problem with the transaction we were doing because she took a lot of time checking my profile. She came back with julia skosana when I asked what the problem was she told me that I have too many accounts linked on my card. I asked her how many is too many accounts her reply was\ in english if you have more than one account that is too many". Acording to my knowledge clients cannot be walking arround with many cards on them if they have accounts with the same bank they can be linked to one card as long as they don't have more than 9 accounts with std bank. When I told her that I was not there for english lessons she said with attitude\"" I'm sorry\"".. I asked her to refer to std bank's grg and fami****ise herself with it because she is clueless. Standard bank needs to train their staff they need to know their products and how they work."""