MM
Mzwakhile M

1 reviews | Active since Sept 2015

30 Nov 2016, 10:54

Bad attitude

<p>received a call from standard bank stating that i lost my ID,. i never lost my ID and the copy used state that it was app**** for in 2005 and i never app**** for ID in 2005.</p> <p> </p> <p>So the person who called says they can't call me for the progress of the matter i have to call to find out since i lost the ID i never app**** for in 2005.</p> <p>The guy states that me writting about it on Hellopeter will not help me in this mater. Standard bank complaint department has bad service.</p> <p>They do not want to commit to anything, not even communicating about the progress of my complain.</p>

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Replies (1)
Standard Bank
Standard Bank's reply30 Nov 2016, 15:46
Official

Good day Mzwakhile

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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