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ntombekhaya F

1 reviews | Active since Nov 2015

29 Mar 2016, 11:02

bad attitude

im so disappointed with the service call i got from a lady called linah and the evaton mall branch. first of all she had a stinking attitude and talked a whole lot of ********. i understand that the bank gave a confirmation of account number to an employee of reyashoma security and project first of all how can one get a confirmation without id number or card number. my account was closed after i recieved money from this account of which it was not my fault . my account was closed without my knowledge whatsoever which I'm very angry about it. i told both the owner and the bank to reverse that amount but still i got a whole lot of ******** someone please advice me on how to handle this matter as its already month end and i cant access my account.<br> <br> this is unacceptable

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Replies (1)
Standard Bank
Standard Bank's reply30 Mar 2016, 10:47
Official
Hello BLAQANDY,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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