Bad attitude

I've been holding this for too long and today i had enough. enquiries in piet retief branch is hell when lindiwe is not around and i got confirmation from gentlemen who were queing behind me. i was in a que for an hour and half and when i get to this attitude teller i was told that i cant b assisted without proper explanation. i needed the same sarvice before and i was assisted without all this stories i received today. i opened investment account for my kidz years ago and ive been withdrawing without hustle and today i wanted to withdraw as usual and I'm told to bring a proof of residents and my id while i hv my id at hand .imagine which company will allow you to b out of work 2 hours everday to go to the bank. this is the third time she is doing this to me .last time i wanted to deposit and my money was swallowed in the machine and she told me that they cant switch off the machine just for one person so i hv to come back the next day , thank God another teller assisted and i got my money. This money was debited from my account without the bank asking stories, now stories .i think its time one moves to capitec. most of my friend warned me about this teller and now i got confirmation not once but 3 times