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Quinton R

1 reviews | Active since Mar 2020

31 Mar 2020, 09:18

Bad app

Bad app especially when you need it to work for you. Every end of the month it gives logg in problems and you can't get access to whatever you need to do over the app. Standard bank must really sort out this problem

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Replies (2)
Standard Bank
Standard Bank's reply31 Mar 2020, 10:21
Official
Dear Quinton
 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.   We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support  Kind regards  Complaint Resolution Centre******
Standard Bank
Standard Bank's reply08 Apr 2020, 12:25
Official
Hello Quinton Roelfse

Thank you for allowing us the opportunity to look into your matter. 
We confirm that the matter was adopted and resolved. 
Kind regards
Complaint Resolution Centre 
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