LM
Lulu M
1 reviews | Active since Jun 2023
02 Dec 2025, 12:50
Bad and selfish Customer Service
Very disgusting service. I regret the day ai chose to bank with you. My account has been blocked for over 2 weeks now and that has resulted to most of my accounts being blocked with my life on a stand still due to no funds that I know I have. Been speaking to *****, with no solution but rude agents. It's festive season and I cannot do anything with my family because of this lousy bank with no customer service whatsoever!!! 😡😡😡😡😡
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
02 Dec 2025, 13:01Dear Lulu
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Dec 2025, 13:01
Official
Dear Lulu
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
LM
Lulu M's updateReviewer Update
02 Dec 2025, 18:26How will you ensure that this is taken care of ??? A mere message will certainly not solve my problems!
LM
Lulu M's update02 Dec 2025, 18:26
Reviewer Update
How will you ensure that this is taken care of ??? A mere message will certainly not solve my problems!