bad and poor service from Standard Bank

About two years ago i have decided together with my wife that we will buy and sell houses.The first two loans went well with STANDARD banks but there after it became a nightmare when i tried to query the notice period of the interest which i was charged for because i sold the property within the 3 month period.After going back and forth standard bank then related to me that they will give me my interest back only if i register the next bond with them and to add insult they put in a window period of 6 MONTHS.I guess the 6 months is now over and they tell me that i cant get the money back cause the window period is over.They basically put up a period well knowing that i might not use it which is why it was such a short period.i am now in a process of purchasing my next property and i am getting no relief from my bank that i trusted all these years.I think its now time for a change and maybe the other banks which called me<br> Are much better in service and rates.Time for me to move on and move to another bank.your loss standard bank.treat your customers with respect and dignity.