Bad after service

Item: Standard Bank
Rating: 1
Author: Adriaan H

I need to obtain my settlement letter through standard bank, which I have called and requested time and time again. The after service is actually shocking and never experienced such service from other providers. I would actually be surprised if I even get a reply out this review.

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

01 Feb 2021, 23:22

Dear Adrian,

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
**********

********** (fax)
***********

Standard Bank's reply01 Feb 2021, 23:22

Official