Bad After Service
I have seen several branches and phoned on several occasions but unable to get my issue attended to and resolved. I am getting no where with the consultants and when asked to see a banker today I was told I would be called for an appointment. This is utter nonsense. I have been a client for many years. I was under debt review. The Home Loan account is paid accordingly and I was issued my clearanve certificate as well as a letter from Standard Bank confirming my account is up to date. I have spoken to Transunion and my info is not updated at the Bureau. I just want this issue resolved.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
***